The only files he has on it are 30GB of photos. It was having these problems a couple years ago so I installed an SSD, which temporarily solved the problems but they eventually came back. The only third party software on the machine is teamviewer, he doesn't even have chrome on it, it's running Catalina 10.15.7. He was mainly complaining about two things: It was running extremely slowly and after a while stopped working altogether, instead just booting him back to a weird looking login screen every time he logged in. I'm trying to repair a mid 2012 13 inch i5 macbook pro for a family member.
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